Why Authvia

Digital Payments Evolution

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Messaging is the FASTEST GROWING channel for business-to-consumer communications

 

Over the past 20 years each time there's a new customer engagement channel a new payments channel emerges. Today, text and chat are driving faster,

more efficient customer interactions. Those conversations can now end in a seamless transaction. 

TXT2PAY®  Experience

Enabling organizations of any size to easily request and receive payments faster, safer, and simpler, while decreasing transaction time, and improving customer satisfaction.

A true Contact-Free payment solution.

Consumers expect fast, simple, and secure commerce experiences from the convenience of their mobile devices; no app to download, no login or passwords to remember. 

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INNOVATIVE CUSTOMER EXPERIENCE

Meet customers where they are already // No new applications // Adaptive to profile and channel

ACCELERATE A/R

95% of SMS messages are opened // 64% reduction in DSO // Payments in seconds

AUTOMATION & INTERNAL EFFICIENCIES

Decrease paper, increase electronic payments // Reduce order / appointment abandonment // Improve CRM and payment flows

TRULY CONTACT-FREE PAYMENTS

Create asynchronous order-to-pay experience 6mm, 6ft or 600 miles, all the same // Customer initiated, interactive and more…

REDUCE PCI BURDEN

All PCI and user credentials remain with Authvia, Consumer and Processor

80%

of Customers use
TXT2PAY EVERY TIME
  • Consumers pay faster
  • Improve cash flow
  • Reduce paper
  • Increase electronic payments
  • Eliminate PCI Compliance concerns
  • Speed call times
  • Increase effectiveness of chat and IVR
  • Increase electronic payments
  • Deliver contact-free options
  • Reduce need for in-person

Freedom of Choice

Businesses want to leverage the important relationships they are already investing in.

 

Authvia’s Multi-Merchant, Multi-Payment Processor, Multi-Messaging platform allows software partners and enterprise clients to deliver the TXT2PAY experience consumers want while using the combination of messaging and payment partners they want.

TXT2PAY is just the tip of the iceberg. The Authvia Conversational Commerce Platform manages payment interactions across any conversational medium: text, chat, social, email, voice, IVR, etc. The conversation engine adapts the experience to the modality, automatically optimizing results and future-proofing the investment. 

What's more, the platform manages the consumer's mobile wallet, saving preferred payment methods and adding speed and security to any TXT2PAY request from any business. Additionally, Authvia manages compliance and regulatory requirements such as PCI, Nacha, TCPA, HIPAA, GDPR and CCPA.

The Platform for Conversational Commerce

The Platform for Conversational Commerce

Complete Platform for Conversational Commerce

 

Thousands of customers and hundreds of use cases later Authvia has the critical capabilities for the most discerning partners. 

  • You need to take payments? Capture cards for reservations? Get an auditable delivery confirmation?
  • You want to use your existing gateway? Need a new processor? Have clients that need both? 
  • Want us to manage messaging? Want to use Twilio? Maybe Text Request, Sinch, or Live Person?
We do that and so much more...

 

Start with the use cases you need today and future-proof your investment.

Complete Platform for Conversational Commerce

Thousands of customers and hundreds of use cases later Authvia has the critical capabilities for the most discerning partners. 

  • You need to take payments? Capture cards for reservations? Get an auditable delivery confirmation?
  • You want to use your existing gateway? Need a new processor? Have clients that need both? 
  • Want us to manage messaging? Want to use Twilio? Maybe Text Request, Sinch, or Live Person?

We do that and so much more...

 

Start with the use cases you need today and future-proof your investment.

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Teams Focus on the Activities that Matter

Reduce the time spent on collecting payment details from a customer. With Authvia’s automated payments workflows, team members can focus on processing more prescriptions, making an extra daily delivery, or servicing an additional car per day. A 10% efficiency gain can yield a +30% ROI, as one national automotive service center realized.*

Compliance Assured

By removing the need for a business to meet complex and dynamic compliance requirements, businesses can focus capital towards innovation and growth. Authvia is a PCI Level 1 DSS and TCPA compliant platform. Moreover, the time and cost for external audits to renew certification are conducted by outside third parties at Authvia’s expense.

*Actual Results may vary.

Realize All the Benefits with Options Powered by Authvia

Authvia’s platform is designed to help businesses grow with flexible solution options so they can focus on their core competency, deploy resources effectively and efficiently, and maximize the value of their investments in systems and service providers. 

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Payment processor neutral → 150+ options, including mixed multi-processor support

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Messaging channel neutral → payment support for live chat, chatbots, text, or IM

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Sign and Go options → existing marketplace applications to get you started today

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Developer focused options → robust APIs and thorough documentation for custom solutions

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Enterprise grade security → validated Level 1 PCI DSS compliant service provider

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Automated Notifications and Reminders → used with the Pay Now option reduces lost revenue from appointment “no shows”, restocking costs, and late payments

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Multi-merchant wallet → cloud based secure payment credentials that work across the payments ecosystem, no app required, and two-factor authentication

 Learn How You Can Optimize Your Business With Authvia

Connect With Our Sales Team