SMS Invoice & Payments
Text Request + Authvia Payments
Contact Customer Success at customersuccess@authvia.com to create a merchant processing account through Payrix. Your account will typically be live within 48-72 hours.
Debit / Credit Cards: 2.9% + $0.30 per transaction
ACH / e-Check: 1% capped at $10 (optional)
Who is Payrix?
Payrix is Authvia’s partner for processing payments. You’ll need to create a merchant processing account with Payrix to process transactions, view transaction history, process refunds, add users, and view reports. Here’s an overview of the Payrix portal.
What happens if a customer payment fails?
If the credit/debit card payment fails, the consumer (cardholder) will immediately get a text notification instructing them to re-enter the payment information or a different card number. You will see this in your Text Request conversation.
How does my customer pay via text?
When your business texts your customer a request for payment, your customer will receive a link to a secure Authvia form to enter debit/credit or ACH/e-Check payment information. When your customer has entered their card information and clicked “Pay,” they will receive a confirmation text and receipt.
When the customer returns for another purchase, the experience is even easier. After receiving the payment request, your customer simply enters a 4-digit confirmation code and the card we securely stored from their prior payment will be processed.
Does the consumer (cardholder) get a notification when the payment goes through?
If the payment is successful, the consumer (cardholder) will immediately get a text telling them the transaction went through as well as a link to a receipt. You will see this in your Text Request conversation.
Is Authvia PCI compliant?
Yes, Authvia is PCI Level 1 PCI DSS certified.
Have other questions?
Contact us at customersuccess@authvia.com.
