[El Segundo, December 2023] – Authvia, a provider of cutting-edge Text-to-Pay and Conversational Commerce Solutions is proud to announce its partnership with 8×8 as a member of the 8×8 Technology Partner Ecosystem. This collaboration with 8×8, Inc. (NASDAQ: EGHT), a leading cloud contact center and unified communications platform provider, marks a significant milestone in enhancing customer engagement and streamlining business interactions for Authvia and 8×8 customers.
The partnership leverages the strengths of both companies, combining 8×8’s industry-leading contact center and communication capabilities with Authvia’s innovative conversational commerce solutions. This synergistic alliance aims to empower businesses with a comprehensive customer engagement platform that seamlessly integrates Email, Messaging, Text, Voice, Chat, and Payments.
Key Highlights of the Partnership:
1. Enhanced Customer Engagement: By integrating Authvia’s conversational commerce solutions into the 8×8 integrated contact center and unified communications platform, businesses can provide a more seamless and efficient customer experience. This enables organizations to engage with their customers on multiple fronts, increasing customer satisfaction, engagement, and retention.
2. Streamlined Operations: The collaboration between 8×8 and Authvia streamlines business operations by offering a unified platform for communications and commerce. This integration eliminates the need for disparate systems, reducing complexity and enhancing overall operational efficiency for businesses of all sizes.
3. Secure and Compliant Transactions: Authvia’s robust conversational commerce solutions prioritize security and compliance, ensuring that all transactions are conducted in a secure and regulatory-compliant manner. This peace of mind is crucial for businesses in sectors such as finance, healthcare, and e-commerce, where data security is paramount.
4. Scalable Solutions for Diverse Industries: The partnership is designed to cater to the needs of diverse industries. Whether in retail, healthcare, finance, or any other sector, businesses can leverage the combined capabilities of 8×8 and Authvia to create tailored communication and payment solutions that drive success.
“We are committed to providing our customers with the utmost in terms of service, compliance, and security, which is why it’s so important to build a strong partner ecosystem of transformative, industry-leading organizationsQuote,” said Victor Belfor, Global Vice President of Business Development and Strategic Partnerships, 8×8, Inc.. “By partnering with Authvia, we are providing innovative solutions that empower businesses to connect, collaborate, and transact with their customers securely and seamlessly.”
“We are excited to collaborate with 8×8 to bring a unified communication and payment solution to businesses,” said Authvia Founder and CEO, Chris Brunner. “Together, we aim to revolutionize the way businesses engage with their customers, providing a secure and efficient platform that meets the evolving needs of the digital landscape.”
About Authvia: Authvia is a Los Angeles-based tech firm that is defining the future of transaction processing with API-driven, text-enabled payment solutions. Authvia’s connectivity to major payment gateways and processors delivers seamless, real-time, and secure transactions via SMS communications. For more information, visit www.authvia.com
