Authvia Customer Success Story: Seattle Aviation

Streamlining B2B Payments Through Seamless Salesforce Integration

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How Seattle Aviation Solutions Reduced Payment Processing Time from 5–6 Minutes to Less Than 3 Seconds with Authvia

Seattle Aviation Solutions (SAS) is a fast-growing aircraft parts distributor serving more than 2,000 customers worldwide, including airlines and business jet operators. As the company scaled, its team needed a faster, more connected way to manage payments without adding complexity to their workflow.

By implementing Authvia for Salesforce, SAS transformed a manual, multi-step payment process into a seamless experience that now takes just seconds.

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The Challenge: Too Many Steps, Too Much Manual Work

Before Authvia, the SAS team relied on disconnected systems and manual reconciliation processes to collect customer payments. Sending invoices, generating payment links, tracking confirmations, and reconciling transactions required multiple tools and unnecessary effort.

“We needed something that could talk directly to our system. We didn’t want multiple platforms,”

Mustafa Altork, CEO, Seattle Aviation Solutions

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The Solution: A Flexible, Fully Integrated Payment Experience

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Authvia delivered a customized payment workflow integrated directly into the SAS Salesforce environment and connected with Accounting Seed and Authorize.net. According to the SAS team, the implementation process was fast, collaborative, and highly tailored to their needs.

“The implementation team was great and accommodated all our requests without question,” shared the company. “They integrated the product on two managed packages and Accounting Seed, not to mention they connected Authorize.net in less than 24 hours.”

The simplicity of the final workflow made adoption easy across the organization.

“It’s a click. It’s a button,” Altork explained. “Authvia built everything in the back end so it was much easier for the team.”

Training was minimal, requiring less than an hour for administrators to get fully operational.

The Results: Faster Transactions, Better Customer Experience

Since implementing Authvia, Seattle Aviation Solutions has dramatically reduced the time required to process payments.

Key Outcomes

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  • Reduced payment transaction processing time from 5–6 minutes to less than 3 seconds
  • Processes approximately 200–250 transactions monthly in bulk workflows
  • Eliminated manual reconciliation steps
  • Increased selling time by reducing administrative workload
  • Improved customer payment experience with instant payment links and notifications

“Now sending a payment link takes less than 3 seconds, and receiving notifications and payment confirmations is quick and smooth.”

The impact extended beyond internal efficiency. Customers immediately noticed the difference.

  • “Love the ease of payment!”
  • “Wow, did you have the link ready prior to me asking?”
  • “I love how you guys customized your payment and the notifications I got.”

Built for Scale

As Seattle Aviation Solutions continues to grow through acquisitions, Authvia remains a core part of its operational strategy.

“We’re using Authvia in everything,” said Altork.

One newly acquired company will also implement Authvia as part of its modernization efforts after previously operating with largely paper-based systems. By leveraging the same unified workflow across all entities, Seattle Aviation Solutions can maintain consistency while continuing to scale its operations.

A Trusted Partnership

For SAS, the value of Authvia extended beyond the software itself. The company emphasized the responsiveness and flexibility of the Authvia team as a major differentiator.

“The flexibility, the continual flexibility — they never asked for anything to be adjusted,” Altork said. “Authvia was available day or night and could always be reached.”

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Ready to Modernize Your Payment Experience?

From reducing payment processing time to improving customer satisfaction and eliminating manual workflows, Seattle Aviation Solutions transformed the way they collect and manage payments with Authvia.

If your team is looking for a faster, more flexible way to streamline B2B payments inside Salesforce and your existing ERP systems, Authvia can help.

Contact the Authvia team at sales@authvia.com to get started.

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