Late invoices drain cash, throttle growth, and eat your team’s time. Traditional tactics mailed statements, robo-calls, manual follow-ups, no longer keep pace with on-the-go consumers or modern compliance rules. If you’re tired of 30-day lags and spiraling Days Sales Outstanding (DSO), it’s time to trade marathons for sprints and focus on key collections payment strategies.
Authvia’s Managed Services wrap our patented TXT2PAY® platform in expert operations, turning collections into a three-step dash that lifts recovery rates while slashing overhead.
Industry Pain Points – Why the Old Playbook Fails
- Multi-system chaos Billing data lives in ERPs, CRMs, and spreadsheets. Copy-pasting introduces errors and slows outreach.
- Low right-party contact Email open rates hover around 20 %; portal log-ins fare worse. Debtors ignore calls or send them to voicemail.
- Manual labor costs Each phone follow-up costs ≈ $7 in wages and eight minutes in handle time (Finextra, 2024).
- Compliance headaches PCI scope, TCPA time-of-day rules, and evolving FDCPA guidance make every call a liability.
- Cash-flow drag The longer an invoice ages, the less likely it is to be recovered, on average, only 21% of receivables past 120 days are collected (Atradius Payment Practices Barometer, 2023).
Sprint 1: Smart Batch Billing
What We Do
- Your team drops a CSV or connects an API.
- Authvia formats and validates phone numbers, account IDs, and amounts.
- Thousands of personalized TXT2PAY® messages go out in minutes each with a branded, secure pay link.
The Result
- 95% message open rate (SMS Marketing Report, SimpleTexting, 2024).
- Median time-to-pay: 2 minutes among early adopters.
- 30-40% DSO reduction within the first two cycles.
Sprint 2: Auto-Retry Logic
Even the best batch send leaves a slice of customers who don’t act the first time. Authvia’s Managed Services layer in intelligent automation:
- Smart windows: Retries respect TCPA quiet hours and your business rules.
- Dynamic amounts: Late fees or partial-pay options auto-populate.
- Channel switching: If SMS bounces, the system pivots to email or QR code on a mailed notice.
Why It Matters
- Collect 12-15% more outstanding balances without human intervention.
- Maintain full PCI Level 1 tokenization, no agent ever sees PAN data.
- Create a digital paper trail that satisfies auditor and regulator queries in seconds.
Sprint 3: Fully-Managed Reminder Flows
Some invoices still need a nudge. Instead of burning your staff on tedious dialing, Authvia’s team handles:
- Tone-mapped templates (friendly, firm, or final notice) reviewed by compliance experts.
- Real-time dashboarding: finance can watch recoveries climb without touching a phone.
Typical Impact
| KPI | Before Managed Flows | 90 Days After |
| Right-party contact | 62% | 88% |
| Recovery rate | 45% | 67% |
| Manual call volume | 1,000/mo | 250/mo |
Why Partners Love the Three-Sprint Model
- Fast time-to-value: Batch Billing launches in < 10 days; no code change on your side.
- Revenue share: ISOs, ISVs, and banks earn recurring margin on every recovered dollar.
- No rip-and-replace: Works with 250+ processors, keep existing merchant accounts intact.
- Built-in compliance: HIPAA-aware, PCI Level 1, SOC 2 Type II, plus optional ID-Verify for KYC.
Get Paid Without Breaking a Sweat
Collections don’t have to be a grind. With Authvia Managed Services, you move from scattered chases to a structured, sprint-based engine:
- Blast smart batches, shrink DSO.
- Let auto-retry finish the easy wins.
- Hand stubborn accounts to our reminder specialists.
The finish line? Same-day cash, lower labor costs, and less regulatory risk, no matter your vertical.
Ready to sprint? [Book a 20-minute strategy call] and see how quickly we can cut your outstanding A/R.
