USE CASE

Subscription Payments

The Challenge

Power Seamless, Recurring Revenue with Flexible, Conversational Payments

Managing recurring payments often leads to declined cards, missed renewals, outdated billing info, and customer churn. Traditional subscription billing platforms lack flexibility, fail to support real-time communication, and make it hard to quickly recover failed transactions or update payment methods.

Reduce Failures from Expired or Declined Cards

High failure rates due to expired or declined cards.

Communicate Renewals Before Cards Expire

Limited ability to communicate proactively about renewals.

Remove Friction from Updating Payment Info

Friction in updating payment details or reactivating subscriptions.

Adapt Billing to Customer Behavior

Rigid billing cycles that don’t adapt to customer behavior.

The Solution

The Authvia Advantage

Authvia brings agility to subscription payments by combining secure, tokenized billing with conversational messaging. Engage customers at the right moment via SMS, RCS, or other channels, to confirm renewals, resolve issues, or update payment methods in seconds.

How It Works:

Automated Renewal Notifications

Proactively alert customers via text before a renewal, giving them the chance to confirm or update payment info.

Instant Card Updates via Text

Enable secure updates to payment methods right within the message thread.

Retry Failed Payments in Real Time

If a card is declined, instantly re-engage with a click-to-pay or alternate payment link, reducing involuntary churn.

Flexible Payment Scheduling

Let customers request a delayed charge, split payment, or alternate date, on their terms, without support tickets.

Recurring Tokenized Billing

Store card info securely with PCI-compliant tokenization for seamless, low-risk recurring charges.

Results That Matter

Reduced churn
Engage before a customer walks away due to payment failure or confusion.

Faster issue resolution
Real-time messaging beats email and IVR for quick updates and recoveries.

Improved subscriber satisfaction
Give users control over how and when they’re billed, without frustration.

Recurring revenue made resilient
Convert more renewals and retain more customers, with less manual follow-up.

Modernize Your Payments with Authvia

Faster transactions, higher conversions, and a seamless customer experience, all through the power of text.