USE CASE

Point-of-Service Text-to-Pay (Field Services & Deliveries)

Close Jobs Faster and Get Paid Before Leaving the Site

THE CHALLENGE

Field Teams and Delivery Drivers Struggle with Payment Delays

Field service providers and delivery companies often rely on manual invoices, cash, checks, or delayed card processing to collect payments. This slows down cash flow, increases missed payments, and forces teams to chase customers after the job is complete. Manual collection also exposes businesses to PCI risks and adds friction to the customer experience.

Delayed Payments & Cash Flow Gaps

Jobs often close without immediate payment, creating revenue delays and higher DSO.

Manual Payment Handling

Technicians and drivers collect checks or phone-in card payments, risking errors and PCI exposure.

Customer Friction

Customers prefer digital, mobile-first payment options and may abandon outdated processes.

Operational Inefficiency

Chasing payments after the job requires extra calls, emails, and administrative follow-up.

High Risk of Non-Payment

The longer a payment is delayed post-service, the higher the chance of it going unpaid.

THE SOLUTION

Instant, Mobile-Friendly Payments in the Field

Authvia transforms field service and delivery payments with real-time, mobile-first options. Using SMS or RCS, your team can send a secure payment link as soon as the job is complete, allowing customers to pay instantly, without apps, portals, or handling sensitive data.

How It Works:

Trigger Payment Links in the Field

Technicians or drivers send a text-to-pay link directly from their phone, tablet, or dispatch system.

Frictionless, App-Free Checkout

Customers tap the secure link to pay instantly via card, ACH, or wallet from their phone.

PCI-Safe & Tokenized Transactions

No sensitive data is handled by staff; payments are fully encrypted and tokenized.

Instant Confirmation

Technicians and customers receive immediate confirmation, enabling smooth job close-out.

Seamless Integration

Easily integrates with dispatch, CRM, and field service platforms for automated reconciliation.

Results That Matter

Accelerate revenue

Collect payment before leaving the site or upon delivery.

Reduce operational overhead

Minimize manual follow-ups, calls, and billing.

Boost customer satisfaction

Offer a convenient, mobile-first payment experience.

Strengthen compliance

Eliminate PCI risk for field staff with tokenized payments.

Improve cash flow

Turn completed jobs into same-day revenue.

Modernize Your Payments with Authvia

Faster transactions, higher conversions, and a seamless customer experience, all through the power of text.