USE CASE

Onboarding Fee Collection

Collect Setup and Activation Fees Seamlessly Through Messaging

The Challenge

Manual or Delayed Onboarding Fee Collection Slows Activation

Businesses that rely on phone calls, mailed invoices, or portals to collect onboarding or setup fees often face delays in account activation, poor user experience, and payment friction.

Delayed Revenue Recognition

Setup fees are often unpaid or forgotten, pushing back service start dates.

Operational Friction

Manual invoice generation and follow-ups drain staff resources.

Abandoned Onboarding

Too much friction at the start of a customer journey can lead to drop-off.

Compliance and Security Risks

Collecting payments over the phone or through unsecured methods can expose sensitive data.

the solution

Fast and Secure Onboarding Fee Collection That Drives Activation

Authvia helps businesses collect onboarding or setup fees instantly with secure, no-login payment links delivered via text message, RCS, email or QR code. With a simple tap, new customers can pay their activation fee and move forward with no calls, portals, or paper invoices required.

How It Works:

Trigger Payment Request Automatically

When onboarding begins, a branded payment request is sent via SMS, email or other channel.

Secure, Tokenized Checkout

The customer taps the link, reviews the amount and completes payment on a mobile-friendly page with no app needed.

Real-Time Confirmation

Payment confirmation is instantly shared with internal systems or staff to continue onboarding.

Optional Smart Reminders

If unpaid, automated follow-ups can nudge customers without requiring manual outreach.

Results That Matter

Faster Customer Activation
Cut delays and start delivering value immediately.

Improved Cash Flow
Secure setup fees upfront and reduce outstanding receivables.

Better Customer Experience
Let customers pay when and how they prefer with no extra steps.

Reduced Admin Overhead
Automate invoicing and follow-up while staying fully PCI compliant.

Modernize Your Payments with Authvia

Faster transactions, higher conversions, and a seamless customer experience, all through the power of text.