USE CASE

Messaging-Driven Consent for Recurring Charges

Simplify Recurring Payments with Secure, Documented Customer Consent

The Challenge

Capturing and Managing Consent for Recurring Payments

Businesses that rely on subscriptions, memberships, or installment billing often face compliance hurdles when obtaining and storing customer authorization for recurring charges. Traditional methods, signed paper forms, recorded phone calls, or portal logins that are slow, prone to abandonment, and difficult to scale.

Manual Consent Collection

Chasing paper forms or portal logins delays onboarding and frustrates customers.

Compliance Risk

Improperly documented or missing consent can lead to disputes, chargebacks, and regulatory exposure.

Fragmented Record-Keeping

Tracking who approved recurring payments and when is often spread across multiple systems.

Customer Drop-Off

Lengthy or inconvenient consent processes reduce enrollment in auto-billing programs.

the solution

Capture, Track, and Store Consent in Real Time via Messaging

Authvia enables businesses to request and record recurring charge consent directly via SMS, RCS, or email. Customers simply reply or tap a secure link to approve, creating a time-stamped, PCI-compliant record that syncs automatically with your billing system.

How It Works:

Send Consent Request

Trigger a branded, secure message inviting the customer to approve recurring billing or a payment plan.

Customer Authorizes in Seconds

Customers reply “YES” or tap a secure link to digitally approve enrollment.

Automated Record Storage

Each authorization is time-stamped and stored for audit and dispute protection.

Billing Begins with Confidence

Once consent is captured, recurring payments run automatically through your existing processor.

Results That Matter

Accelerated enrollments

Remove barriers and get customers on auto-billing faster.

Reduced chargeback risk

Maintain clear, trackable consent for every recurring charge.

Streamlined operations

Eliminate manual paperwork or multi-system reconciliation.

Enhanced customer experience

Provide an app-free, mobile-first approval process.

Modernize Your Payments with Authvia

Faster transactions, higher conversions, and a seamless customer experience, all through the power of text.