USE CASE

Loyalty Program Enrollment

Automatically Enroll Customers in Loyalty Programs During Checkout Conversations

The Challenge

Missed Opportunities to Build Loyalty at the Point of Payment

Many businesses treat loyalty program enrollment as a separate process, disconnected from the payment experience. This results in low sign-up rates, missed revenue opportunities, and poor retention.

Low Enrollment Conversion

Customers are unlikely to take extra steps to register after completing a purchase.

Disjointed Experiences

Multiple systems for payment and loyalty cause friction and data gaps.

Missed Upsell Moments

Without timely prompts, businesses fail to leverage post-payment goodwill for enrollment.

Operational Overhead

Manually enrolling customers or syncing systems increases staff burden and slows down results.

the solution

Build Loyalty Without Interrupting the Customer Journey

Authvia enables businesses to embed loyalty enrollment offers directly into the payment flow. When a customer pays by text or QR, they are instantly invited to join a loyalty or rewards program, making sign-up effortless and timely.

How It Works:

Loyalty Prompt Embedded in Payment Flow

After a successful payment, the system prompts the user to opt into the loyalty program by replying “YES” or tapping a branded button.

No App or Portal Required

Enrollment happens right within the message thread, eliminating barriers.

Real-Time Sync to CRM or Loyalty Platform

Customer opt-in data is passed securely to your existing systems, enabling immediate tracking and rewards.

Optional Incentives

Offer discounts, bonus points, or exclusive access to boost enrollment rates.

Results That Matter

Increased Loyalty Sign-Ups

Catch customers when they’re most engaged.

Improved Retention

Reward repeat business and create emotional connection.

Seamless User Experience

Keep the conversation going without jumping between systems.

Actionable Insights

Track who enrolls, when, and what triggers success.

Modernize Your Payments with Authvia

Faster transactions, higher conversions, and a seamless customer experience, all through the power of text.