USE CASE

Dynamic Tip Collection Post-Service

Increase Team Earnings with Frictionless, Mobile-First Tips

The Challenge

Manual Tip Collection Limits Earnings and Experience

Service-based businesses often rely on in-person tipping or paper receipts, which can result in missed tips, awkward interactions, or delayed payouts. In a mobile-first world, customers expect seamless, digital options but many businesses still lack a frictionless way to collect tips after a service is completed.

Missed or Inconsistent Tips

Without a convenient digital option, customers forget or skip tipping altogether.

Awkward In-Person Exchanges

Relying on cash or card-present prompts can create uncomfortable moments for staff and customers.

Delayed or Manual Payouts

Tips collected in-person often require manual reconciliation and can delay distribution to staff.

Limited Post-Service Engagement

Businesses miss the opportunity to request feedback or tips once the customer leaves.

the solution

Collect Tips Instantly Through Messaging

Authvia enables businesses to request tips via SMS, RCS, or email after a service is complete, allowing customers to securely add a tip in seconds, no apps or logins required. With tokenized payments and instant confirmations, you create a smooth, secure, and positive post-service experience for both customers and employees.

How It Works:

Trigger Tip Requests Automatically

Send a secure, branded message immediately after the service concludes.

Offer Quick, Flexible Payment Options

Customers can choose pre-set tip amounts or enter a custom amount, then pay with card, ACH, or wallet.

Tokenized & PCI-Compliant Transactions

Sensitive data never touches your systems, reducing risk while simplifying compliance.

Instant Payout and Notification

Tips are captured and confirmed in real-time, with reporting that makes team payouts seamless.

Optional Feedback Collection

Combine tip requests with quick surveys to enhance service insights.

Results That Matter

Boost staff earnings

Make tipping easy, increasing tip frequency and size.

Enhance customer experience

Eliminate friction and awkward cash exchanges.

Accelerate payouts

Move tips from customer to staff faster with digital processing.

Improve operational efficiency

Automate follow-ups and reporting for tip collection.

Increase post-service engagement

Use tip interactions to drive loyalty and repeat business.

Modernize Your Payments with Authvia

Faster transactions, higher conversions, and a seamless customer experience, all through the power of text.