USE CASE

AR Collection Outreach For Business Clients

The Challenge

Manual Warranty Reimbursements Slow Down Satisfaction

When business clients fall behind on payments, the typical follow-up process, calls, emails, and mailed invoices often drag on for weeks or months. AR teams spend hours chasing payments manually, leading to extended days sales outstanding (DSO), strained client relationships, and higher operational costs.

Inefficient Manual Outreach

AR teams rely on spreadsheets, calls, and emails to chase overdue balances one at a time.

Lack of Real-Time Engagement

Clients may not respond promptly to static reminders or portal-based invoices.

Payment Friction Across Channels

Legacy systems force clients to log into portals, send checks, or call in card details.

Compliance and Audit Headaches

Manual methods make tracking and securing payment communications harder.

the solution

Reach Business Clients Where They Are with Conversational AR Outreach

Authvia transforms the way businesses conduct AR follow-ups by combining secure payments with omni-channel messaging. Whether you’re collecting from a single location or managing hundreds of B2B accounts, our platform delivers fast, compliant, easy-to-track outreach that gets results.

How It Works:

Send Smart Reminders via SMS or Email

Automated messages include a secure payment link personalized for each business client.

Enable One-Click Invoice Review and Payment

Clients can view details and complete payment instantly, no logins or calls required.

Automate Escalation and Follow-Up Logic

Trigger additional outreach based on engagement, aging, or amount due.

Gain Real-Time Visibility Across Accounts

Track every interaction, from message sent to payment cleared, in a unified dashboard.

Integrate with Your ERP or AR System

Sync with your billing data to streamline outreach and reporting.

Results That Matter

Reduced DSO

Speed up collections by making it easier for clients to pay.

Higher Recovery Rates

Reach clients through the channels they actually engage with.

Lower Operational Burden

Automate and scale collections without growing your team.

Stronger Client Relationships

Offer a more professional, respectful, and modern AR experience.

Modernize Your Payments with Authvia

Faster transactions, higher conversions, and a seamless customer experience, all through the power of text.