USE CASE

Upsell / Add-On Product Payment Capture

Turn Every Conversation Into Revenue

The Challenge

Missed Opportunities to Capture Upsell Revenue

Businesses often offer add-on products, extended warranties, or premium services after the initial purchase, but collecting payment is cumbersome. Traditional methods require customers to log in to a portal, call a service line, or wait for a follow-up invoice, which leads to abandoned upsells and lost revenue.

Missed Add-On Sales

Delayed or inconvenient payment processes discourage customers from completing impulse add-on purchases.

Cumbersome Post-Sale Follow-Up

Teams spend time sending invoices, making calls, and manually processing late add-on payments.

High Abandonment Rates

The longer the delay between offer and payment, the less likely the customer will commit.

Fragmented Customer Experience

Switching from an initial sale to a separate payment channel creates friction and reduces conversion.

The Solution

Instant Upsell Payment Capture Through Messaging

Authvia enables businesses to convert every post-sale interaction into a revenue opportunity. Using SMS, RCS, or email, your team can send secure, tokenized payment links in real-time allowing customers to pay for add-ons or upgrades in seconds, right from the conversation they’re already engaged in.

How It Works:

Offer Add-Ons or Upgrades in Real Time

During support calls, follow-ups, or messaging interactions, present additional products or services.

Send a Secure, App-Free Payment Link

With one click, customers can complete the add-on purchase using their preferred method, card, ACH, or wallet.

Tokenized & PCI-Compliant Transactions

Sensitive data never touches your systems, ensuring every upsell is secure and fully compliant.

Instant Confirmation and Fulfillment

Customers receive immediate confirmation, and your team can fulfill orders without delay.

Seamless Integration

Integrates with CRMs, sales platforms, and inventory tools to streamline post-sale operations.

Results That Matter

Increase revenue per customer

Capture upsells and add-ons at the peak moment of interest.

Reduce friction and abandonment

Offer a seamless, mobile-first payment experience.

Boost team efficiency

Eliminate manual invoicing and multi-step follow-ups.

Accelerate cash flow

Convert upsell opportunities into same-day revenue.

Modernize Your Payments with Authvia

Faster transactions, higher conversions, and a seamless customer experience, all through the power of text.