OMNI-CHANNEL EXPERIENCE

The Omni-Channel Experience That Puts Customers First

Customers expect simple, secure interactions across every channel. The platform delivers branded, consistent messaging and payments via SMS, RCS, email, portals, and more using intelligent triggers and conversational continuity to make every exchange personal, reliable, and frictionless.

Why Authvia?

Every feature you need to grow your business

Seamless System Integration

Connect to your existing CRMs, ERPs, and payment gateways without disrupting current workflows.

Secure, Tokenized Omni-Channel Payments

Deliver frictionless, app-free payments across SMS, email, and chat with built-in security and compliance.

Enterprise-Ready Scalability

Easily deploy across teams, locations, or partner networks with centralized control and configuration.

Optimized for Real-Time Conversion

Engage customers at the perfect moment to drive faster payments and reduce drop-off.

Payment & Transaction Actions

Enable customers to complete every type of payment flow directly in a secure message thread. From selecting payment amounts and methods to adding tips, surcharges, or convenience fees, every transaction is simple, compliant, and seamless. Refunds, payouts, and split payments are also supported, ensuring flexibility for any billing scenario.

Commerce Means More Than Payments

Get more from customer conversations by automating common interactions. Get signatures, verify IDs, share documents, complete forms and more. Authvia brings all the functionality businesses need to improve efficiency without sacrificing customer experience.

Control & Security Enhancements

Maintain compliance and reduce risk with built-in tools that safeguard every interaction. From custom instructions to intelligent decisioning and threat detection, each message action is designed to protect both your business and your customers while keeping the experience effortless.

Blueprints and Triggers for Any Workflow

Deploy standard payment blueprints out of the box or design custom flows tailored to your business logic. With APIs, you can trigger payments, reminders, or approvals dynamically, ensuring every customer receives the right message at the right time.

Always-On Engagement

Preserve conversational continuity across channels so customers never have to start over. State management ensures that a payment, message, or approval always picks up exactly where the conversation left off, no matter the channel.

Branded & Trusted Messaging

Deliver secure pages with custom looks, brand-aligned messaging templates, and branded URLs complete with link previews. Customers instantly recognize your business, which builds trust and increases conversion rates.

Payer Portal for Transparency & Control

Embed payment and messaging seamlessly into your existing systems, so your team never misses a beat.

Turn Conversations into Revenue with Authvia

Boost conversion rates and streamline payments directly from your marketing campaigns.