Strategic partnership delivers seamless, AI-powered consumer engagement and payment orchestration partnership delivers seamless, AI-powered consumer engagement and payment orchestration
CAMBRIDGE, MA – Authvia and Overtime today announced a strategic partnership to deliver an integrated AI engagement and payment orchestration solution for modern accounts receivable. By combining Overtime’s AI-powered consumer conversations with Authvia’s secure, embedded digital payments, the partnership helps organizations reduce friction, improve operational efficiency, and create a more seamless path from engagement to payment resolution.
As organizations increasingly deploy AI to automate customer interactions, they need secure transaction infrastructure that supports agentic commerce by connecting AI-powered engagement with trusted payment execution.
Today’s consumers increasingly expect flexibility and choice in how they interact with and make payments to accounts receivable teams. This partnership delivers that flexibility by bringing together Overtime’s AI voice platform and Authvia’s payment orchestration technology to create a seamless experience from consumer engagement through payment resolution. Organizations can engage consumers through AI voice, SMS, and digital channels while enabling secure payments within the same interaction, reducing friction, improving the consumer experience, and accelerating resolution.
Overtime has integrated Authvia’s payment orchestration platform into its AI-native receivables solution, enabling support for multiple payment processors, payment methods, and conversational payment experiences. The companies will also work together to introduce the combined solution to organizations across collections, financial services, and healthcare.
“Collections is evolving from a fragmented, transactional process into a connected consumer experience. By bringing conversations and payments together, organizations can make resolution easier and more positive for everyone involved,” said Dan Kutchel, CEO of Overtime. “Together with Authvia, we’re helping organizations automate the entire consumer journey from conversation to payment, making payments simpler for consumers and improving outcomes for our clients.”
“AI is changing how businesses engage with consumers, but engagement alone doesn’t complete a transaction,” said Chris Brunner, CEO of Authvia. “As organizations adopt AI-driven experiences, they need trusted infrastructure that securely connects those interactions to payment execution. We’re combining intelligent AI engagement with payment orchestration to help organizations simplify payments, improve recovery performance, and deliver a better consumer experience.”
Together, the companies will deliver:
- AI-powered voice and digital consumer engagement that helps accelerate payment resolution.
- Secure conversational payments embedded directly into consumer interactions.
- Flexible payment orchestration supporting multiple payment processors and payment methods.
- Faster implementation with enterprise-grade security, compliance, and scalability.
- A unified solution that connects consumer engagement directly to payment resolution.
This strategic partnership reflects both companies’ commitment to helping organizations modernize accounts receivable by combining intelligent AI engagement with secure, flexible payment orchestration. Together, Authvia and Overtime will help organizations improve recovery performance, lower operating costs, and deliver a more transparent, convenient, and consumer-friendly payment experience.
About Overtime
Overtime is an AI-native receivables platform that helps organizations recover more, reduce operating costs, and improve the customer experience through intelligent voice AI, automation, and compliant customer engagement. Built by industry operators, Overtime serves collection agencies, creditors, financial institutions, and healthcare organizations.
About Authvia
Authvia is the payment orchestration platform that connects modern customer engagement to completed transactions. As organizations adopt AI-driven experiences, Authvia powers agentic commerce by enabling AI agents and digital experiences to securely support key steps of the payment journey across messaging, voice, web, and other digital channels. Built on patented technology and distributed through leading banks and payment processors, Authvia delivers secure, compliant payment experiences at enterprise scale. Learn more at www.authvia.com.
See original press release here.