Building a Scalable Manufacturing Business on Salesforce

How Sonus Reduced Billing Time by Nearly 90% with Authvia, Accounting Seed, and Salesforce

As a custom manufacturer, Sonus manages complex projects with unique billing requirements,  multiple production milestones, and made-to-order products. As the company prepared for rapid growth, it needed technology that could scale alongside the business while eliminating manual accounting processes.

By implementing Authvia alongside Accounting Seed on Salesforce, Sonus automated its billing workflows, reduced invoice processing time from 15 minutes to less than two minutes, and built the operational foundation needed to support long-term growth.

The Challenge: Growth Required Better Systems

When CEO Kevin Simons acquired Sonus, he inherited a business with limited technology and highly manual financial processes.

Accounting was managed through QuickBooks Desktop, with few standardized workflows beyond estimating and invoicing. While the system supported the company’s existing operations, it wasn’t designed for the growth Simons envisioned.

“I needed a solid accounting solution that integrated with Salesforce and would grow as we grow. The more integrated it was, the better I felt about it.”

— Kevin Simons, CEO, Sonus

The company needed a platform that could:

• Improve visibility across sales, production, and finance
• Scale with business growth
• Integrate accounting directly with Salesforce
• Support custom manufacturing billing workflows
• Automate accounts receivable processes

The Solution: Connected Operations from Order to Payment

After selecting Accounting Seed as its native Salesforce accounting platform, Sonus partnered with Authvia to automate payment collection and streamline accounts receivable.

Because Sonus bills customers in multiple stages—collecting a deposit before production and the remaining balance upon project completion—Authvia customized the billing workflow to match the company’s manufacturing process.

When an order is received, Salesforce initiates production workflows. As each project moves through manufacturing and quality assurance, billing milestones are automatically triggered through Accounting Seed and Authvia, allowing payment requests to be sent at the appropriate stage without manual intervention.

Rather than adapting its business to fit rigid software, Sonus implemented a solution tailored to the way it already operates.

The Results: Greater Efficiency, Built for Growth

The impact was immediate.

Key Outcomes

• Reduced billing time from 15 minutes to less than 2 minutes
• Nearly 90% faster invoice processing
• Automated milestone-based billing for custom manufacturing projects
• Connected Salesforce, Accounting Seed, and payment workflows into a single process
• Improved visibility across sales, production, quality assurance, and finance
• Built a scalable operational foundation to support future growth

Beyond the time savings, the integrated platform allows teams to collaborate in real time.

Production begins immediately when orders are received. Quality assurance milestones are tracked throughout manufacturing. Once projects are completed, billing workflows are automatically initiated—creating a seamless process from quote to payment.

The increased efficiency has allowed Sonus to focus less on administrative work and more on expanding the business.

A Technology Partnership That Adapted to the Business

One of the biggest differentiators for Sonus was Authvia’s ability to customize workflows without lengthy development projects.

“Sonus’ billing model required the ability to send payment requests for down payments before production, as well as final payments after delivery. A few small tweaks to our out-of-box flow templates and a custom field enabled us to deliver the perfect solution for Sonus in just a few hours.”

— Mark Miller, Product Manager, Authvia for Salesforce

Implementation was equally efficient.

Everything was operational within a week, allowing Sonus to quickly begin automating its billing process while minimizing disruption to the business.

“Authvia is one of the best technology partners I’ve ever come across. I worked directly with their leadership to build something custom for my needs. You don’t find businesses like them very often anymore.”

— Kevin Simons, CEO, Sonus

Built to Scale

Today, Sonus operates on a connected Salesforce ecosystem where CRM, accounting, production workflows, and payment collection work together as a single business platform.

“I feel very confident in the Accounting Seed and Authvia solution with Salesforce. I have the ability to be more efficient, which is serving me as Sonus catches on and grows. The technology alone is amazing, but together it’s even better.”

— Kevin Simons, CEO, Sonus

Ready to Streamline Your Billing Workflows?

Whether you’re managing milestone billing, custom manufacturing projects, or complex accounts receivable processes, Authvia helps businesses automate payments, improve operational efficiency, and scale with confidence.

Get in touch with the Authvia team to get started.